Receptionist

Job Specifications

Job Summary: - Support to take care the guest at the hotel.

- Welcome guests and check-in / check-out according to the hotel's standards.

- Check the room condition before, providing luggage support for guests when needed.

- Solve problems arising during the guests' stay at the hotel.

- Contact other relevant departments to deal with customer requests when needed.

- Update guest profiles to support the monitoring of the shift leader.

- Deal with calls inside and outside the hotel to provide the most effective customer care service.

Job Requirement: - Good at English

- At least 1 year experience in Receptionist position in 4-5 stars hotel

- Active, hard working, willing to learn new knowledge

- Good communication skills, good looks, honesty, kindness

Job Benefits:

Report to: Front Office Manager

Monthly Salary Range: VNĐ

Expected Starting Date: 21/12/2020