Group People Development Manager

Fusion Resorts

Job Specifications

Job Summary:

The Group People Development Manager oversees the development of training programs, conduct annual employee survey, facilitation of change management initiatives, review of current development programs to ensure linkage to company goals.
Key areas of accountability:
1. Development of Fusion Training programmes
a. Identifies and proposes training programmes needed to enhance the employee experience at hotels and Club Fusion.
b. Researches, identifies and appoints internal or external resources needed in the development, documentation, implementation and monitoring of Fusion training programmes.
c. Constantly monitors the status of development, budget and relevance of training programme development and updates the Group Manager, People Development regularly.
d. Pilots programmes with selected target audiences and adjusts programme outlines, content and delivery mechanisms as and when required.
e. Communicates programme launches through appropriate internal channels.

2. Preparation of hotel annual training plans as listed:
a. Fusion Head office – Hospitality, Design, Finance, Marketing, Sales, PR, Projects & Tender, Human Resources, IT, Structure and M&E
b. Coordinates the preparation of Hotel Training plans with General Managers and Hotel Training Managers, including Fusion and Fusion Academy programmes
c. Monitors achievement of hotel training plans in all properties and provides support as and when needed.
d. Reviews and updates training plans vs. actual achievements on a regular basis with Hotel Training Managers

3. Development of Hotel trainers
a. Regularly delivers Group Training Trainer Certification Workshops to ensure sufficient number of Group Trainers are available at all hotels and Club Fusion.
b. Regularly monitors training delivery quality of Fusion Group Trainers and programme specific trainers and provides constructive feedback, praise and
c. recognition as well as coaching.

4. Employee experience reviews
a. Prepares, conducts and reports annual company Employee survey for all hotels and Fusion Head Office. Leads debriefing sessions and monitors implementation of action plans.
b. Develops, promotes and conducts a daily Employee Development interview to get additional insights into random Employee experiences at all levels across the organization.
c. Delivery and administration of Fusion programmes and STAR development plans
d. Delivers regular trainer and leadership development programmes for Supervisors, and Managers level.
e. Supports the Training Manager Pre-Opening with preparation of training materials.
f. Compile summary hotels monthly training report

Job Requirement:
• Minimum of four-years of experience as Training/Learning Manager in an internationally branded hotel.
• Excellent command of both oral and written English plus native-level command of local language.
• Strong leadership, Interpersonal, communication and team skills combined with excellent business acumen with a strong customer focus
• Trainer/Facilitator Certification/Accreditation.
• Energetic, Enthusiastic, Passion for training & people development, self-driven and organized, ability to multi-task & manage deadlines, and a willingness to work extensively in field
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.

Job Benefits:

• Competitive salary & benefit package.
• International health coverage in accordance with Fusion Hotel Group policy.

Report to: COO

Monthly Salary Range: VNĐ

Expected Starting Date:


Floor 7, Vincom Center B, 72 Le Thanh Ton Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam
T. +84 283 9101 000   

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